Client Testimonials

Residential Clients

Arnie Goodman from DPI truly helped my family and me through an extremely difficult time when we lost our house to a home fire. Those first few weeks after such a loss can be mind numbing and the documentation throughout the process is daunting. His expertise and knowledge from the insurance perspective through completion of the construction of our new home was key in our maintaining a sense of sanity in what can be an overwhelming situation.

Gary Boral (Residential) Chagrin FallsChagrin Falls Ohio

Arnie got me top dollar for repairs to my house from a flood. He began emergency treatment for the flood damage in the middle of the night, and negotiated with the insurance company a superior settlement. His work was timely and I ended up with no out of pocket expenses. Great Results, Expert, On Time.

Ken StarkPepper Pike Ohio

Arnie is very professional and gets the job done quickly. I would always recommend him. Great Results, Expert, Good Value.

Dennis LewinBeachwood Ohio


Commercial Property Clients

DPI has done an outstanding job in the representation and reconstruction work within the last year for our Bear Creek apartment complex. When we first started, we had excessive fire damage, when DPI left; it looked like a brand new wing of the building. We were very impressed with the quality and thoroughness of DPI, and would highly recommend them to anyone looking for disaster restoration and consultation services in the apartment management industry.

Dave MitchellApollo Management CompanyBedford Heights Ohio

As a realty company, we use DPI on a regular basis to settle claims and reconstruction on our various properties. Whether it’s for homes or apartments, we can count on DPI to provide us with great settlements and equally as impressive reconstruction services.

John HalmosHalmos RealtyCleveland Ohio

I worked with Arnie in 2003 and have maintained a strong professional relationship since. He possesses an extensive knowledge in the restoration and construction industry. Arnie is detail oriented and passionate about his work. I learned a great deal about the business that has carried over in my work today. Arnie is a great leader as well as educator. I am blessed that I had the opportunity to be mentored by him.

Michelle HudsonAurora Ohio

Arnie and I have worked on several projects over the last 3 or 4 years. He has always been professional and presented a well thought out solution to his client’s problems. Arnie calls me when there is an Indoor Air Quality problem and should be commended for knowing when to call for help. His understanding of the insurance claims and property and casualty business is second to none!

Frasier HamiltonEARTH Consulting Ltd.Euclid Ohio

Schmidt Realty has been working with DPI since 2011. After one of our rental properties experienced a fire in Lakewood, we immediately called DPI to handle the claim. They were very professional, thorough, and the repairs went beyond expectation. I have since used DPI for my own personal property claim I experienced in Hinckley, OH when a tree fell on my house. I would recommend them for both consumer and professional service industries. You won’t be disappointed!

Joe SchmidtSchmidt RealtyBrunswick Ohio

In March of 2012, I experienced a fire at my business. While my building was actually on fire, dozens of contractors were approaching me, which was very overwhelming and a traumatic experience. After I had a chance to reflect on the damage, I talked to my insurance carriers, and interviewed a few other contractors for their opinions, credentials and guidance through the claim process. I decided to use Arnie Goodman at DPI for the company’s vast knowledge, ethical repair process, and a deep feeling of trust and confidence in their abilities. To date, I can honestly say, that I made the right decision as the property is undergoing extensive reconstruction, and is due to be completed on schedule this summer. I feel that DPI has represented my interest completely in the process, and has been there for my business and for me the entire way.

Jonathan FieldsCaravan SplendorChagrin Falls Ohio